PLEASE NOTE: We're currently experiencing a larger than usual volume of support tickets, and response times may be delayed as a result. We will try to get to your ticket as quickly as we can, but if you have any additional information you can include, that may help us provide faster service. We thank you for your patience and apologize for the inconvenience.
To help us serve you better, please don't use 'latest' when entering the product version. Just enter the exact version number, like '5.2.6'.
Support is limited for Craft 3.x since it's no longer supported by Craft. Consider upgrading to Craft 5.x. Keep in mind that there might be a renewal fee for your plugin license.
Support is limited for customers using ExpressionEngine versions 6.x and earlier. We recommend upgrading to ExpressionEngine 7.x if possible.
If you need to include template code, long errors with stack traces, or file attachments, please submit this ticket without those. Then include them by replying to the email confirmation you receive once this support ticket is created.